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At Novu, we’ve been incredibly blessed to have a thriving community of developers from around the world! The aim of our community to provide anyone with the assistance they need, connect them with fellow users, and encourage them to contribute to the growth of Novu and shape its direction. Below, you’ll find a range of resources to help you navigate, collaborate, and engage with our vibrant community.

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Getting Help and Support Channels

How to get help and support from the Novu team?
  • Share as much details you can share. It will help us in debugging the issue.
  • If there is any bug, please share steps to reproduce that bug.
  • If there is any issue in running Novu in local machine, please share system details like operating system, RAM size, npm version, node version.
  • If there is any issue in our backend sdks, please mention sdk version and relevant details.
  • If looking for self hosting support, please share Novu Version and remote server details. Our latest version is 0.21.0. Please be patient for self hosting help. We are a small team and we will try our best to help you.
Community self host option include only community support. Checkout commercial self host option for priority support.

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Discord

Our Discord server is a lively hub where you can interact with other users, ask questions, share insights, and stay updated with the latest Novu developments. Join us on Discord to connect with fellow enthusiasts and get real-time assistance.

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Intercom

For personalized support, our Intercom chat is available directly within the Novu app. Our team is ready to answer your queries and provide solutions to ensure your experience with Novu is smooth and productive.
Intercom is best for issues in using Novu cloud and commercial self host options only. Kindly use discord or github for community self hosting questions.

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GitHub Issues

If you encounter technical issues, have feature requests, or want to report a bug, our GitHub issues page is the place to go. You can contribute by submitting detailed bug reports or feature suggestions, helping us create a more seamless experience for everyone.

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Community

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Introduction to the Community

Novu’s community is a diverse and passionate group of users, developers, and enthusiasts. Here, you can find inspiration, exchange knowledge, and collaborate to shape the future of Novu.

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How to Get Involved

Engaging with the community is easy! Participate in discussions, share your experiences, and learn from others. Don’t hesitate to ask questions or offer solutions to the problems people are facing – your insights are valuable to us. Also, don’t forget to join our office hour events to know more about the current release of Novu and ask questions. Join us and say hi! 👋

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Contributing to Novu

Contributions are the heart of open-source projects and it is no different with Novu. Join our efforts by contributing to Novu’s development. Whether you’re a developer, designer, or documentation writer, you can always contribute to Novu. Let’s build together! 💪

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Upcoming Events and updates

Staying in tune with our upcoming community events, workshops, and hackathons is fairly easy. Just keep an eye out for new announcements in the announcement channel in our discord community. That’s the best way to stay updated about new events. You can also subscribe our youtube channel and follow us on dev.to. We’re excited to have you on board and look forward to your valuable contributions! If you need assistance, have questions, or want to share your experiences, feel free to engage with us through the support channels mentioned above. Together, we’ll shape the future of Novu. 🫂
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